Privacy Policy

1. General information

The controller of personal data on the website [Insert your store name] is: [Name of your company/online store] [Company address] [Email address]

We are committed to protecting your personal data in accordance with the Personal Data Protection Act (ZVOP-2) and the EU General Data Protection Regulation (GDPR).

2. What data do we collect?

For the purpose of fulfilling your order (flower delivery), we collect the following data:

• Your information: First name, last name, billing address, email address and phone number.

• Recipient information: First name, last name and flower delivery address.

• Dedication text: If you add a personal message when purchasing.

3. Purpose of data processing

We use your data exclusively for:

• Processing and delivery of your order.

• Communication regarding order status (e.g. delivery confirmation).

• Issuing invoices and maintaining accounting records.

• Sending e-newsletters (only if you have explicitly subscribed to them).

4. Data retention

We only keep your data for as long as necessary to fulfill the purpose for which it was collected, or in accordance with legal deadlines (e.g. accounting data is kept for 10 years).

5. Disclosure of data to third parties

We only disclose your personal data to those partners who are necessary to fulfill the order:

• Delivery services (for flower delivery).

• Payment service providers (for secure online payment).

6. Your rights

According to the GDPR, you have the right to:

• Access your personal data.

• Correction of inaccurate data.

• Data deletion ("right to be forgotten").

• Withdrawal of consent for direct marketing.

To exercise these rights, please contact us at: [Your email address].

7. Cookies

Our website uses cookies to improve your experience and analyze your visit. You can choose your cookie settings when you first visit the site.